Permanent Deletion Warning
Deleting your account is permanent. All saved cycle profiles, period logs, phase predictions, and custom settings will be completely removed and cannot be recovered.
1 Option 1: Instant In-App Deletion (Recommended)
If you have the Lead Her application installed on your Android or iOS device, you can delete your account immediately:
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1Open the Lead Her app and ensure you are logged in.
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2Tap the Settings icon in the bottom navigation bar.
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3Scroll down to the bottom and tap Delete Account.
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4Confirm your choice when prompted. Your account, session, and cycle records are deleted immediately.
2 Option 2: Request Deletion via Web Form / Email
If you no longer have access to the app, submit your registered email below or email us directly at support@leadher.app:
3 Data Retention & Deletion Scope
In accordance with Google Play User Data policies, here is a transparent breakdown of what is deleted and what may be retained:
Data Permanently Deleted
- User profile name, email, password hash
- All partner profiles created in your account
- Menstrual cycle dates, duration, phase calculations
- Firebase Cloud Messaging (FCM) push notification tokens
- Active session authentication tokens
- Subscription linkage records
Data Subject to Legal Retention
- In-App Purchase order IDs & invoice records (strictly for tax/financial audit compliance as mandated by law)
- System security audit logs (anonymized, retained for 30 days then purged)
4 Subscriptions Notice
Please note: Deleting your Lead Her account does not automatically cancel an active Google Play or App Store subscription. Subscriptions must be managed directly in the Google Play Store (under Subscriptions) or Apple ID Settings to avoid future billing cycles.
5 Contact Support
If you need assistance or have questions regarding data deletion, please contact our support team:
Support Email: support@leadher.app
App Identifier: com.leadher.app